Bigalora Wood Fired Cucina

Jordan River 5 months ago

I am beyond disappointed with our experience here today. We spent three hours waiting for our food while sitting outside in the cold. Despite asking to be moved inside within the first 30 minutes of our arrival, we were given zero accommodations and essentially ignored. It was so cold that my family had to wrap ourselves in blankets just to stay at the table (see photo). To make matters worse, we watched multiple tables around us—who arrived long after we did—receive their meals, finish, and leave while we still had nothing. When the food finally arrived after the three-hour mark, it was incomplete and missing several items we ordered. When I brought this to management’s attention, the "remedy" offered was half-off the bill and free ice cream. Offering ice cream to a family that has been shivering outside for three hours is tone-deaf. We ended up having to take our food to go because the experience was already ruined. Mother’s Day is a busy day for the industry, but there is no excuse for this level of disorganization and lack of basic hospitality. We will not be returning. The waitress was nice and very accommodating though. She tried her best.

Amy Janel Haaseth-Massey (AJ) 5 months ago

Great 🍕 sourdough !!!! Very best! Great fired pizza super yummy 😋 easy to eat a lot!!! Service was “ok” atmosphere was decent, easy going. Brought family from Norway 🇳🇴 here and they enjoyed it!

L. H. 5 months ago

Location, dining room and atmosphere was very good. Service was good. The food was less than I was expecting. The pizza was good, but nothing out of the ordinary. The spaghetti was undercooked but still mushy somehow. The meatballs were good. The risotto balls were decent but not anything special. I’m not picky with Italian food, but we probably won’t be back. Better options out there.

Phalon Lewis 7 months ago

Ordered from DoorDash for the first time. I’ve eaten here a few times and was pretty good. Ordered the large kale salad and soup. The salad was over $20 and this is how it came? You can’t tell me this salad is worth this much with. It’s barely any salad. Do better. And sense it’s a DoorDash order they won’t do anything. And DoorDash also did nothing. I usually don’t leave reviews but this is terrible. I know the price of food and food have gone up, but my goodness.

Willow Connelly 8 months ago

The food here is good and tons of fun pizza options are available. The pizza crust is light, and the toppings are flavorful...a perfect size for two people to share. The fried risotto balls are good but are underwhelming in overall taste and came out cold (idk if it's just that day that they weren't hot since we went during non-busy hours). Unfortunately, I think the food is a bit overpriced for what you get, but I would go again. The service was good. We were told that the waiter thought our first pizza was overcooked. So, she had them make us a new one, which was appreciated, and we were grateful for being informed. The atmosphere is so fun. I love the vibe. 5/5 on that for sure. Overall, I think it would be a fun casual date spot